Gina M Wendricks, AUD

I would like to see ALL of my records for the last 15 years from the Bellin MyBellin site. This includes important condition, such as breast cancer.

I contacted audiology nearly a week before getting a reply. I said I needed replacement hearing aids ASAP due to leaving town. I called several times before leaving and was always told I'd get a call back. That never came. After a week, I called one last time before leaving hoping I could pick them up. I was told the order was in processing at the manufacturer's plant. Two weeks after originally contacting audiology I received a text indicating I could pickup my hearing aids. I called saying I would've able to pick them up for a week and a half.

Had to wait a couple months to get in. No one mentioned we needed to call our insurance company so we paid a copay we shouldn't have paid. Again months to get back to see dr after my hearing test was done. I Called a place down in Appleton that told us to call our insurance company to go through them to get everything set up. We will be going to that place in Appleton for the needed hearing aids as they were friendly, informative and could get us in within 2 weeks for hearing aids consult and ordering. I was very disappointed in the visit at Emplify Bellin health except for the man who cleaned my ears out. He and the CMA were very friendly and did a great job.

Kind and positive experience, answered all my questions

I had to wait approx. 30 minutes for my scheduled appt. No acknowledgement on 4th floor whether I had to check in with receptionist again.

Gina Wendricks is great. Explained everything very clearly. Nice sense of humor.

We went to get supplies for hearing aids. Went up stairs. Answered lots of questions. Wait 5 to 10 minutes. Another person comes out. Answer exact same questions all over again. 10 minutes later we get our two sets of supplies. You have good employees working there. Always extremely helpful and knowledgeable on the phone. This time in person was not good. Have a beautiful weekend. ??

All good

Beautiful experience, thank you!

Dr. Wendricks has done a great my with my hearing aid experience. She explains everything in terms I understand and I know how to care for my devices.

My first visit to Audiology clinic, it was very positive.

The kiosk in the Lobby was the problem even though I was already checked in on my cell it wouldn't check me in to get my id bracelet and there was a line. The person checking patients in was very helpful.

Why Isn't there an app for Emplify Health. Must log in twice.

The staff is always very helpful and friendly

Very good experience. Staff was wonderful, listened to me and my concerns. I'll have an appointment this week to get a hearing aid and follow-up treatment.

Very timely, beautiful facility & quite welcoming.

T hank you, everyone was so organized and kind

Hi, the provider was just wonderful. She answered all my questions, some before I even asked them. She knew what I might be thinking. It was a wonderful experience. Thank you.

The staff was excellent.

As frequent clients for several appointments those kiosk keep repeating same questions need to be cut down plus wrist band for short visit and repeated visit as my next visit will be within 2 week as for adjustment of my hearing aid

Great experience!

I received excellent care

I would like to see ALL of my records for the last 15 years from the Bellin MyBellin site. This includes important condition, such as breast cancer.

I contacted audiology nearly a week before getting a reply. I said I needed replacement hearing aids ASAP due to leaving town. I called several times before leaving and was always told I'd get a call back. That never came. After a week, I called one last time before leaving hoping I could pick them up. I was told the order was in processing at the manufacturer's plant. Two weeks after originally contacting audiology I received a text indicating I could pickup my hearing aids. I called saying I would've able to pick them up for a week and a half.

Had to wait a couple months to get in. No one mentioned we needed to call our insurance company so we paid a copay we shouldn't have paid. Again months to get back to see dr after my hearing test was done. I Called a place down in Appleton that told us to call our insurance company to go through them to get everything set up. We will be going to that place in Appleton for the needed hearing aids as they were friendly, informative and could get us in within 2 weeks for hearing aids consult and ordering. I was very disappointed in the visit at Emplify Bellin health except for the man who cleaned my ears out. He and the CMA were very friendly and did a great job.

Kind and positive experience, answered all my questions

I had to wait approx. 30 minutes for my scheduled appt. No acknowledgement on 4th floor whether I had to check in with receptionist again.

Gina Wendricks is great. Explained everything very clearly. Nice sense of humor.

We went to get supplies for hearing aids. Went up stairs. Answered lots of questions. Wait 5 to 10 minutes. Another person comes out. Answer exact same questions all over again. 10 minutes later we get our two sets of supplies. You have good employees working there. Always extremely helpful and knowledgeable on the phone. This time in person was not good. Have a beautiful weekend. ??

All good

Beautiful experience, thank you!

Dr. Wendricks has done a great my with my hearing aid experience. She explains everything in terms I understand and I know how to care for my devices.

My first visit to Audiology clinic, it was very positive.

The kiosk in the Lobby was the problem even though I was already checked in on my cell it wouldn't check me in to get my id bracelet and there was a line. The person checking patients in was very helpful.

Why Isn't there an app for Emplify Health. Must log in twice.

The staff is always very helpful and friendly

Very good experience. Staff was wonderful, listened to me and my concerns. I'll have an appointment this week to get a hearing aid and follow-up treatment.

Very timely, beautiful facility & quite welcoming.

T hank you, everyone was so organized and kind

Hi, the provider was just wonderful. She answered all my questions, some before I even asked them. She knew what I might be thinking. It was a wonderful experience. Thank you.

The staff was excellent.

As frequent clients for several appointments those kiosk keep repeating same questions need to be cut down plus wrist band for short visit and repeated visit as my next visit will be within 2 week as for adjustment of my hearing aid

Great experience!

I received excellent care